#DYWKeyworker - Matt - Crown Vets

Friday, 29th May 2020

Name: Matt

Job Title: Registered Veterinary Nurse

Company: Crown Vets

Hometown: Inverness

What attracted you to the industry you are in?

I grew up in a family of animal lovers with lots of pets to look after and always had an interest in veterinary work.

How long have you been with the company?

Just over 3 years in my current role but qualified as a nurse in 1997.

Describe your day-to-day role;

The role varies from day to day and you never anticipate the day ahead. You will have set appointments and surgery but may have admission of emergencies cases too. You can be looking after hospitalised animals, placing intravenous catheters, feeding and cleaning them as appropriate, administering medications, assisting the surgeons in theatre, monitoring anaesthetics, radiography and undertaking nurse appointments to name but a few tasks!

What kind of training have you done?Have you completed any professional qualifications?

Initially I attended an agricultural college on a block release basis whilst working in a vet practice. The college work provides a knowledge basis for which you then need to gain the clinical experience and become proficient in the day to day nursing tasks.

What skills have you learned?

The clinical skills necessary for the job, people skills, you need to work well in a team and communicate with pet owners who largely will not have clinical knowledge, so you need to be able to break down complex medical terms and procedures into plain English.

Have you completed any professional qualifications?


To qualify you need to pass the exams set by the Royal College of Veterinary Surgeons. This also entails completing a large portfolio of work that shows you have the hands on practical abilities required. I have undertaken an extra qualification in emergency and critical care nursing and a degree in nursing in addition to the qualifications.

Do you like living and working in the Inverness & Highlands?

I really enjoy living in the Highlands, the great outdoors right on the doorstep with hiking galore to occupy any spare time

What skills are the most important for you to do your job well?

As previously mentioned you need good people skills. You work in a professional team but with the general public too. You need to be able to multitask and be able to handle last minute changes such as emergencies

Was there anything about the job that surprised you?

Not really, having some work experience in practice whilst at school I knew what I was getting into.

Is there anything unusual about your role?

I think the variety of the role. We can be giving vaccinations, giving flea and worm treatments, applying bandages, placing an order to various suppliers of medical equipment or scrubbed in theatre helping the vets with operations.

Do you get a lot of support from your company?

The whole team works well and is essential for everything to run smoothly. The company do encourage and provide some very good funding for continuing professional development.

What’s your favourite part of the job?

Treating the hospitalised patients. If you have a pet staying in for a few days you really do get to know their individual characters and it is great to see them go home well.

Did you always want to pursue a career in this industry?

Yes, from being a young teenager

What is your advice for young school leavers looking to start an apprenticeship?

Try and get some experience in the industry, even a few days, it is quite a commitment so try and be sure you are aware of the day to day realities of the job.

What is your career goal?

To continue nursing.

How does it feel to be a KeyWorker on the frontline, supporting the Country’s fight against Covid-19?

It was a bit worrying at first to be honest as we did not know who may be infectious etc but we put great protocols in place for our own safety, the patients and their owners.

Tell us what makes you proud to be a Keyworker?

The patients need our help regardless of the situation and it is a great feeling to be able to provide that in a safe way, we trained in this vocation and you cannot see it as just a “job”.