#DYWKeyworker - Sandy Mackenzie - Scottish Water

Thursday, 4th June 2020

Name: Sandy Mackenzie

Job Title: Networks Operative

Company: Scottish Water

Hometown: Gairloch

What attracted you to the industry you are in?

Job security and I enjoy working outdoors.

How long have you been with the company?

Since 1992

Describe your day-to-day role;

Locating and repairing bursts, new connections, maintenance, occasionally helping on the treatment side and intake checks

What kind of training have you done?Have you completed any professional qualifications?

Mains and service laying, confined spaces, 4x4, abrasive wheels, street works, first aid,excavator, Doms and probably more that I have forgotten.

What skills have you learned?

I have learnt many, mostly on the job training

Do you like living and working in the Inverness & Highlands?

I do, its where I am from and it’s a great area to live and work in

What skills are the most important for you to do your job well?

Customer relations, being able to communicate well and having local knowledge of the area helps

Was there anything about the job that surprised you?

Not that I can think of.

Is there anything unusual about your role?

Only that we sometimes have to deal with the whole job from talking to the customer to locating the burst , repairing it and then sampling, a bit different from the city setup where you have a different person for each part

Do you get a lot of support from your company?

Yes, we receive lots of support from the whole team

What’s your favourite part of the job?

Being outside in all weathers

Did you always want to pursue a career in this industry?

No, I just fell into it but enjoy the variety

What is your advice for young school leavers looking to start an apprenticeship?

It’s a job where you have to be able to work as a team but also happy to work alone, if you don’t like your own company its maybe not for you, especially in the Highlands

What is your career goal?

Haha, to stay fit enough to do the job until retirement

How does it feel to be a KeyWorker on the frontline, supporting the Country’s fight against Covid-19?

Just the same as normal really with some extra precautions. I am happy to help anyone that has a problem