Reece Musgrave, Modern Apprentice IT Technician - Cairngorms National Park

Thursday, 28th February 2019

Nineteen year old Reece Musgrave started as an Apprentice IT Technician six months ago at Cairngorms National Park in Grantown on Spey.

Reece told us that he had no training prior to his Apprenticeship, but he now is able to confidently patch software, maintain cyber security and provide IT assistance to staff members on a daily basis after learning on the job.

We asked Reece about the skills he has learned in his time at Cairngorms National Park, he said: "Communication is a very significant skill learnt in the job as different people have different knowledge of IT. This requires me to communicate correctly with the specific people using language and concepts they will understand."

He also stressed the importance of problem solving in this role, saying: "To do well in this job you really have to love and be good at problem solving. There are going to be problems which you have never come across which could have several different causes. 

"Good problem solving skills are a must for you to be able to overcome and fix the problems."


Reece believes that there is no better place for him to work and live in than The Highlands: "It is a great place to live and work for me as there is not that many people compared to other large areas. In my free time I enjoy being able to go out into the outdoors and go for a walk or water sports etc. Everything you could want is at your door step nature wise. There is good access to further education via the UHI and there are lots of career opportunities here as well."

Reece loves the fast growing industry which he has joined, and it is his ambition to eventually become a Software Engineer. He told us that Cairngorms have been excellent in supporting him and his progress: "The company is phenomenal at offering support. There are several ways to get support here and it is always top tier. I could not ask for a better workplace environment."

Finally, when asked what his advice would be to anyone considering an Apprenticeship he said this: "My advice would be to just go for it. They are a great way to gain experience in the field which will really pay off down the line. You can earn money while doing it and the learning is a lot more hands on which can benefit a lot of people. Personally, I wasn’t too sure what I wanted to do when I left school and doing an apprenticeship has really given me a taste for work and helped me discover what I enjoy."

Reece at Work